Effective Date: November 1, 2025
Introduction
This Privacy Policy applies to Donato’s Cleaning Services (https://donatoscleaningservices.com) (hereinafter “The Company”). At Donato’s Cleaning Services, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.
Information We Collect
Personal Information
We collect information you provide when filling out forms, contacting us, or using our services, including:
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Name
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Email Address
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Phone Number
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Service Details or Project Information
Usage Data
To enhance user experience and website performance, we may collect:
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IP Address
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Browser Type
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Pages Visited
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Duration of Visit and Interactions
How We Use Your Information
Your information is used to:
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Respond to inquiries and provide cleaning service estimates.
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Improve our website and services based on user feedback and analytical data.
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Send appointment reminders, cleaning updates, and billing information.
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Provide customer support and follow up on service satisfaction.
SMS Consent & Phone Numbers
Phone numbers collected for SMS communication will only be used to provide service-related updates. We do not share or sell phone numbers to third parties.
By opting in, you agree to receive:
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Appointment reminders
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Service or project updates
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Billing notices
You may opt out at any time by replying STOP to our messages.
Removal of Information
You may request to have your personal information removed from our database at any time. Simply contact us at adonatocastro1234@gmail.com, and we will process your request promptly.
Secure Storage
Your information is stored in secure databases protected by firewalls and industry-standard security measures to prevent unauthorized access, disclosure, or misuse.
Cookies & Tracking
Our website may use cookies to enhance functionality and analyze user behavior. We use third-party tools, such as:
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Google Analytics and Facebook Pixel to collect anonymous data for website improvement and advertising.
You can manage or disable cookies through your browser settings at any time.
Working with Google
We may use Google’s marketing technology to display ads based on previous interactions with our website.
Users can manage or opt out of these ads through:
Embedded Content
Our website may feature embedded content (e.g., videos, images, articles) from third-party sites. This content behaves as if you visited the external website directly and may collect data about your interactions.
Data Retention
We retain personal data as needed for business or legal purposes. For example:
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Contact form submissions and related metadata may be stored indefinitely for service history and follow-ups.
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Registered users may update or delete their information at any time.
Your Rights
You have the right to:
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Request access to your personal data.
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Request deletion of your personal data (subject to legal or contractual obligations).
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Opt out of marketing communications.
To exercise these rights, contact us at adonatocastro1234@gmail.com
How We Protect Your Data
We implement industry-standard security measures, including:
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Data encryption
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Secure servers
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Restricted access to sensitive information
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Regular system updates and monitoring
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.
Questions?
If you have any questions or concerns, please contact us:
Donato’s Cleaning Services
Email: adonatocastro1234@gmail.com
Phone: (760) 296-4375
Website: https://donatoscleaningservices.com